Category: Ridgeview Community News

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POOL OPENING UPDATE (important policy information at link provided)

Please read the following carefully if you intend to use the pool this season (or you have a tenant that intends to use the pool).


The official pool opening date is Friday, May 27 of Memorial Weekend.  We have a new insurer for the Master Policy this year and will be modifying our Pool Policy Form according to their requirements.  We expect to have feedback from our Agent by next week.  Once the required modifications are made, we will send each Owner the document via email that can be signed electronically.  Once you have signed the document electronically, you and those covered by the scope of the pool policy will be able to use the pool according to those guidelines.

IF YOU SIGNED AND SUBMITTED THE POOL KEY REGISTRATION FORM/POOL POLICY FORM last year (and entered your key number on the document): you still need to complete the electronic document when it arrives by email… but, in the meantime, you may use the pool according to the policies of that document starting today.  If you need a refresher of those policies, the old form is available online at https://ridgeview.fyi/wp-content/uploads/2018/06/Pool-Key-Assignment.pdf

You can expect the email containing the updated form to arrive within the next 7 days.  If you do not receive the document within that time, kindly check your email spam box.  If the email form link doesn’t arrive, please notify us at email@ridgeview.fyi and we will re-send it to that address or to an alternate address you designate.

Best to all for a safe and fun summer.

Ridgeview Association, Inc.
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Fwd: Water Outage Planned for Mar 3

Good Afternoon All,

Just making sure that everyone received this message from Carolina Water Service regarding planned water interruption tomorrow.  

Good Morning, 

This is a courtesy message from Carolina Water Service Inc. of North Carolina, your local water provider for the Zemosa Acres Subdivision at 1-800-525-7990.

Customers will experience periods of low pressure and outages in the distribution system, tomorrow, Thursday, March 3rd, 2022 beginning at approximately 9:00 am as we make some necessary repairs. Our operations staff will work as quickly as possible to restore water by noon barring no complications. Periods of low or no pressure in the distribution system increase the potential for back siphonage and the introduction of bacteria into the water system.

As a precautionary measure, it is advised that all consumers boil all water used for human consumption once water is restored tomorrow, Thursday, March 3rd, 2022.

As an alternative, bottled water may be used. The North Carolina Division of Water Resources Public Water Supply Section has been contacted concerning this event.

Please be advised that this boil water advisory is directly related to valve replacements being made to the water distribution system in your area and is not related in any way to COVID-19. If you have any questions about our response to COVID-19, please see our website or guidance provided by the EPA at www.epa.gov/coronoavirus.

Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.

This office is strongly urging water consumers to conserve water whenever possible.  Customers will be notified by a second phone notification message once the Boil Advisory has been rescinded.

This was a courtesy message from Carolina Water Service Inc. of North Carolina. We apologize for any inconvenience this may cause and appreciate your patience. If you should have any questions or concerns, please contact our Customer Service Department at 1-800-525-7990, once again that number is 1-800-525-7990.

Thank you

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Water main break in Zemosa Acres

As many of you are aware, and have reported to Carolina Water Service, there is a water interruption this morning.  According to Carolina Water Service there is a water main break at Kendall and Chadbourne.  I’ve asked if they have an ETA for restoration and am told they do not.  Based on past experience, they usually respond that it should be restored shortly if they expect a quick repair.  If I am able to obtain additional helpful information, I will advise. 


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Winter Preparation to Protect Your Home. Low of 27 tonight. Reminder to put covers on your outdoor spigots.

Good Evening Everyone.  Hope you all had a Happy Thanksgiving.
This is just a reminder of some important preparations for winter weather.
Please don’t be offended if you consider some or all of this information common sense knowledge.  There are some first time homeowners among us that may not be aware of the safety risks to themselves and neighbors as well as the financial costs they may incur for failing to follow these requirements.
PREVENTING WATER DAMAGE:
The front and back spigots on all homes should have insulated covers on them by now.  If you are a new homeowner and don’t have them yet, you should be able to pick up two of them for under $10 at Lowe’s.  This time of year, Lowe’s usually keeps them near the front entrance of the store, since so many people come in looking for them.
Following is a link from Consumer Reports with tips to prevent damage from frozen pipes:
 
PREVENTING FIRE DAMAGE:
If you intend to use your fireplace, please be certain the answer to all of the following questions is YES:
1. Has your fireplace been properly maintained and cleaned by a certified professional assuring that it is in safe condition to burn wood?
2. Are you certain that the wood you are burning is either Oak or Hickory?
3. Is your wood stored on a raised metal rack above ground and at least 5 feet from the building in a space in the common area that has been approved by the Association?
4. Are you certain that a responsible adult will be monitoring the wood and embers until they have completely burned and no longer represent a risk of creating a spark or otherwise igniting any flammable item in the proximity of the fireplace?
Firewood Requirements:
1. If you are unaware of the maintenance status of your fireplace, DO NOT USE it until it has been inspected/cleaned by a certified chimney sweep.
2. ONLY HICKORY AND OAK are approved for burning in fireplaces in Ridgeview.  USE OF PINE IS A VIOLATION OF RIDGEVIEW POLICY and is not permitted to be brought onto the property as firewood at Ridgeview as it creates dangerous, soot build up in flues that can result in fire damage to your home and adjacent homes.  In the past 10 years, two homes caught on fire and the Owners were unable to live in them for about six months.  The fire started in one home, but also displaced the Owner of the adjacent home and destroyed contents in the adjacent home as well.  Therefore, your neighbor must rely on you being a responsible homeowner for their safety, as well as your own.  It is your responsibility to KNOW what kind of wood you are burning and burning unapproved wood would also be considered negligent by our insurance carrier.  If soft wood is used in your fireplace by you or any guest in your home, you would be personally liable for any resulting damage to your home as well as your neighbors home and contents lost.
The following is an excerpt from the article link below:
“Trees like pines, firs, or cypress have “soft” wood, which burns fast, leaves few coals, and makes a lot of smoke that can coat your chimney with soot (not a safe thing in the long run). Seasoned softwood is okay for outdoor fires, but you may want to avoid it if a fireplace is involved…”
3. Storing wood directly on the ground, on a deck, or within 5 feet of any home is a violation of our contract with Terminix.  Such violations void coverage for termite damage.  In such cases, the Association is not responsible for damage due to violation of these policies.  The homeowner becomes personally liable for all damage to their home and adjacent homes due to improperly stored wood.
4. Never leave a fire or hot coals unattended in your home.  Do not start a fire if you do not intend to monitor it until it is fully extinguished.
Although these requirements apply at all times regardless of weather,  NC is currently experiencing less than normal rainfall and warnings have been issued by the state that drought conditions increase the danger of fire ignition.  State Officials have advised everyone to be especially cautious to prevent fires during such conditions.
We hope everyone has a safe and happy holiday season!

 
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Termite Inspections Friday August 6

Terminix will be conducting annual inspections of all homes on Friday, August 6 for all buildings, except A and B.  Buildings A and B were the first under contract and are through Acme Pest Control instead.


Unfortunately, Terminix is unable to give us a time frame for when they will be on each street.  They did indicate that they will be onsite and BEGIN INSPECTIONS BETWEEN 9 – 10 am.

Crawl Space Homes: If you have a crawl space, you do not need to be home for the inspection. But you do need to leave your CRAWL SPACE UNLOCKED.  

Slab Homes: If you don’t have a crawl space, then you will need to provide access to the bottom floor inside of your home.  If you are unable to be home and would like to leave a key with a neighbor, then please notify Terminix which address they should go to for access to your home.  Terminix’ phone number is 704-786-5300.  Anyone in their office can assist with coordination.

The technicians that will be performing the onsite inspections are Ricky and Craig.

IMPORTANT: Please note that these inspections are not optional.  If you fail to provide access to your home for an inspection, your home will lose the coverage and protection provided by the Termite Contract that Ridgeview maintains on all homes.  Each homeowner is personally responsible for all expenses to repair the structure due to termite damage if any of the following apply: 
1. Terminix is unable to gain access to inspect the home.
2. Firewood is located in an unapproved location too close to the home.
3. Wood mulch or any other item that may attract termites is placed in the common area near or adjacent to the home.

Termite damage has occurred at Ridgeview in the past, but fortunately the home had been inspected, so extensive repairs were covered by our termite contract. For the protection of your home and to avoid potentially costly liability for repairs to the structure, you will want to make sure that your home is inspected.

Let’s all do our part to keep our homes termite-free!
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Pool News

Some of you may have noticed that we’ve upgraded the pool a bit with some new furniture. The hot weather has increased the use of the pool. We were able to find some nice lounge chairs at a good price so we placed them around the pool along the fence in the areas that are wide enough on the pool deck for people to walk safely around the pool (16 on the left, 4 on the back right corner). So that there is plenty of room for people to walk safely around the pool, please keep the chairs backed up closely to the fence.
We ask everyone to please bring a towel when using them and help us take good care of them so that they will last a long time.
There are 20 lounge chairs at the pool now, along with the pool tables, so there should be plenty of room for everyone. Since it is no longer necessary for folks to provide their own seating, kindly take any pool furniture that you be storing at the pool home or discard if you don’t wish to keep it.
Kindly note that it is important that you have completed the pool key registration form and accepted the pool use terms in order to use the pool. Please understand that there are state and local laws as well as insurance requirements that we are obligated to comply with in order to continue to operate the pool and keep it open. The authorities take compliance issues seriously and can shut down our pool for an extended period, even for the rest of the season depending on the infraction.
We are a self policing community and all of us that use the pool accept a role in assuring that those at the pool are behaving safely at all times. This is critically important since there is no lifeguard and our pool is a swim at your own risk facility.
Best wishes to all for a safe and fun summer.
The Ridgeview Team

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Pool Opening Information

Although our pool season has historically been from Memorial Weekend to Labor Day weekend, we’ve tried our best to extend the season a bit when we are able to accomplish repairs, and coordinate the Pool Contractor work with the Pool Inspector along with any required re-inspections that may need to take place prior to opening.

This year, we are pleased to announce that we will be opening the pool 2 weeks early.  Thanks to Sam for his efforts coordinating with the entities necessary to make this happen.  And special thanks to Trip for all of his help with a number of issues during the last pool season.  

The pool will be open this weekend to all Owners that have properly registered their pool key and signed the document required to accept personal responsibility and all requirements that convey with use of the pool.

Following is a direct link to the Pool Key Registration form that is also available on the website under the RESOURCES tab.

Pool-Key-Assignment.pdf

We want everyone to have a fun summer and enjoy using the pool in a safe manner as required by both the laws governing the use of community pools in the State of North Carolina and community policies.  Kindly understand that the State of NC has been known shut down pools for infractions that some people might consider “minor” or “picky.”  So please take a moment to familiarize yourself with the rules, if you haven’t used the pool in a while and need a refresher.


Best wishes to everyone for a great weekend and summer ahead.
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Water issues

After being contacted by a couple of homeowners as to whether water should be boiled, I contacted Carolina Water Service Supervisor for more information about service issues this morning. He was in aware of the leak until i contacted him at 10:50am.
He texted me back at 11:12am saying… “Apparently there was a Water Main Break last night about 3:00 AM, but they got it repaired. They’ll be issuing a Boil water advisory today.”
Although water is hopefully safe, certainly anyone with a compromised immune system and others that would like to observe most safe practices should boil water before consuming, unless you have a water filtration system that is suitable for the types of contamination that may be introduced as a result of a water line breach.
Same advice provided in prior advisory notices applies.
Best to all.
Sent from my iPad

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Water to be turned off in area today from approx. 1:30 – 3:00pm

Upon receipt of the voicemail from Carolina Water Service this morning that many of you likely also received, I had a lengthy conversation with the Supervisor at Carolina Water Service trying to understand why we keep experiencing these interruptions to our water service. He explained that the culprit has and continues to be the new Niblock development sandwiched into Zemosa Acres. He says the issue is created by storm water runoff into Zemosa Acres from that development that keeps washing out utility lines in our area. They put rocks into the fill to protect the lines, but he says the water is so forceful, it keeps washing out around the lines and the line already has a crack since the Tuesday repair. That explains the low water pressure you’re likely experiencing this morning. He says that as much as they regretted having to interrupt service again so soon, failing to do so could result in a major blowout that would result in a more significant repair/interruption.
The same recommended protocols for preparing to re-introduce water to the inside of your home apply. For your convenience, here it is again.
Hopefully this is the last disruption we’ll have for a while. Best to all for a safe and happy holiday.
BEST PRACTICE AFTER OUTAGE: Anytime a service line is opened up where contaminants may be able to enter the system, when you turn on your water in your house, you may introduce muddy water with contaminants into the lines in your home and water heater and may also clog (or otherwise reduce the lifespan) of your water filters for your sink or ice maker. It is recommended that you first turn on one (or both) of your outdoor water spigots (if you have more than one) that services your home and let the water run until it is clear before turning on the water inside your home.
MESSAGE FROM CWS: Customers will experience periods of low pressure and or outages in the distribution system due to a water main repair in your area today. The water will be temporarily turned off at approximately 1:30 pm today. Barring no complications, water should be restored by approximately 3 pm. Periods of low or no pressure in the distribution system increases the potential for back siphonage and introduction of bacteria into the water system. As a precautionary measure, once water is restored consumers boil all water used for human consumption (including, drinking, making ice, brushing teeth, washing dishes, and food preparation). As an alternative, bottled water may be used. The North Carolina Division of Water Resources Public Water Supply Section has been contacted concerning this event. Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.

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