Category: Ridgeview Community News

Some of you may have noticed that we’ve upgraded the pool a bit with some new furniture. The hot weather has increased the use of the pool. We were able to find some nice lounge chairs at a good price so we placed them around the pool along the fence in the areas that are wide enough on the pool deck for people to walk safely around the pool (16 on the left, 4 on the back right corner). So that there is plenty of room for people to walk safely around the pool, please keep the chairs backed up closely to the fence.
We ask everyone to please bring a towel when using them and help us take good care of them so that they will last a long time.
There are 20 lounge chairs at the pool now, along with the pool tables, so there should be plenty of room for everyone. Since it is no longer necessary for folks to provide their own seating, kindly take any pool furniture that you be storing at the pool home or discard if you don’t wish to keep it.
Kindly note that it is important that you have completed the pool key registration form and accepted the pool use terms in order to use the pool. Please understand that there are state and local laws as well as insurance requirements that we are obligated to comply with in order to continue to operate the pool and keep it open. The authorities take compliance issues seriously and can shut down our pool for an extended period, even for the rest of the season depending on the infraction.
We are a self policing community and all of us that use the pool accept a role in assuring that those at the pool are behaving safely at all times. This is critically important since there is no lifeguard and our pool is a swim at your own risk facility.
Best wishes to all for a safe and fun summer.
The Ridgeview Team

After being contacted by a couple of homeowners as to whether water should be boiled, I contacted Carolina Water Service Supervisor for more information about service issues this morning. He was in aware of the leak until i contacted him at 10:50am.
He texted me back at 11:12am saying… “Apparently there was a Water Main Break last night about 3:00 AM, but they got it repaired. They’ll be issuing a Boil water advisory today.”
Although water is hopefully safe, certainly anyone with a compromised immune system and others that would like to observe most safe practices should boil water before consuming, unless you have a water filtration system that is suitable for the types of contamination that may be introduced as a result of a water line breach.
Same advice provided in prior advisory notices applies.
Best to all.
Sent from my iPad

After following up with Carolina Water Service, we’ve been notified that the boil advisory has been rescinded and you’ll receive official notice from them soon. We just wanted to give you notice as soon as possible.
Sent from my iPad

Upon receipt of the voicemail from Carolina Water Service this morning that many of you likely also received, I had a lengthy conversation with the Supervisor at Carolina Water Service trying to understand why we keep experiencing these interruptions to our water service. He explained that the culprit has and continues to be the new Niblock development sandwiched into Zemosa Acres. He says the issue is created by storm water runoff into Zemosa Acres from that development that keeps washing out utility lines in our area. They put rocks into the fill to protect the lines, but he says the water is so forceful, it keeps washing out around the lines and the line already has a crack since the Tuesday repair. That explains the low water pressure you’re likely experiencing this morning. He says that as much as they regretted having to interrupt service again so soon, failing to do so could result in a major blowout that would result in a more significant repair/interruption.
The same recommended protocols for preparing to re-introduce water to the inside of your home apply. For your convenience, here it is again.
Hopefully this is the last disruption we’ll have for a while. Best to all for a safe and happy holiday.
BEST PRACTICE AFTER OUTAGE: Anytime a service line is opened up where contaminants may be able to enter the system, when you turn on your water in your house, you may introduce muddy water with contaminants into the lines in your home and water heater and may also clog (or otherwise reduce the lifespan) of your water filters for your sink or ice maker. It is recommended that you first turn on one (or both) of your outdoor water spigots (if you have more than one) that services your home and let the water run until it is clear before turning on the water inside your home.
MESSAGE FROM CWS: Customers will experience periods of low pressure and or outages in the distribution system due to a water main repair in your area today. The water will be temporarily turned off at approximately 1:30 pm today. Barring no complications, water should be restored by approximately 3 pm. Periods of low or no pressure in the distribution system increases the potential for back siphonage and introduction of bacteria into the water system. As a precautionary measure, once water is restored consumers boil all water used for human consumption (including, drinking, making ice, brushing teeth, washing dishes, and food preparation). As an alternative, bottled water may be used. The North Carolina Division of Water Resources Public Water Supply Section has been contacted concerning this event. Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.

We have contacted the City regarding the flooding of lower Carlyle and are awaiting guidance regarding potential safety issues as the water is rising close to the pool pump electrical panel.
If you have children in your home, please make sure they do not attempt to play in this area and under no circumstances should anyone walk into the flooded area until after it recedes. We are unsure of the risk of the water becoming electrified at some point, but better to err on the side of safety.
If we receive further vital information, we will update this post.

It’s taken longer than usual to get to the bottom of this morning’s power outage. The prior foreman that we had arranged to contact us is no longer with Carolina Water Service.
The outage was caused by a contractor for the City of Concord that was rerouting a culvert drain on Chadbourne in Zemosa Acres. He had to take pressure off the water line. Carolina Water Service had no advance notice of this interruption. I have asked that the Supervisor notify us in the future when they do have advance notice of interruption so that our residents can plan accordingly.
BEST PRACTICE AFTER OUTAGE: Anytime a service line is opened up where contaminants may be able to enter the system, when you turn on your water in your house, you may introduce muddy water with contaminants into the lines in your home and water heater and may also clog (or otherwise reduce the lifespan) of your water filters for your sink or ice maker. It is recommended that you first turn on one (or both) of your outdoor water spigots (if you have more than one) that services your home and let the water run until it is clear before turning on the water inside your home.
We were just informed that the water should be restored any time now within the hour.
Best wishes to all for a safe and fun Labor Day Weekend for all.
Sent from my iPad

Greetings All.
We’ve been notified that some folks are placing trash bags outside their home instead of taking them directly to the dumpster. Kindly be aware that trash bags must always be carried directly to the dumpster. Not only is it a covenant requirement, but it is also critical for pest prevention and management of the common area surrounding our homes.
Please also be aware that if trash bags outside the home are reported to the HOA, a contractor will be called to remove the trash, clean up around the area where animals may have spread trash and the service call and clean up fee will be billed directly to the homeowner responsible for the trash as the HOA Is not budgeted to provide such services.
Thanks for your cooperation. Hope everyone has a happy and safe summer!
Sent from my iPad

Some of you may be aware that the County imposed new requirements this year as a condition of opening that required alteration of the pool and surrounding elements. We were not given advance notice prior to our planned opening weekend that these alterations must be performed. Items like grounding the metal sides of the pool and ladders and adjusting gates by 1/2” have never been cited in the past 30 years by any inspector and instead of giving us a period to comply while open, they required that we keep the pool closed until the necessary parts arrived and licensed contractors could schedule and perform the work. Once the State approved the opening of public pools, our opening was further delayed by the fact that the work performed had to be inspected both by the County Electrical Inspector as well as a reinspection by the County Health Department inspector.
Now that all the work required has been performed and inspected, the pool is officially open. There are, however, additional state and county rules that have been imposed on all public pools that include both social distancing as well as limiting the number of people that can actually be inside the pool itself.
Please understand that failure to comply with posted rules can (and typically will) result in the County chaining the pool shut and prohibiting its use.
All Owners and Residents that use the pool must adhere strictly to the posted rules.
All Owners and Residents and the limited guests allowed per the rules do so at their own risk, must hold the Association harmless for any injury to themselves or their guests or damage to their property that may result from use of the pool.
Anyone that hasn’t signed the Pool Rules and Pool Key Registration form on the website must do so prior to entering the pool area.
We hope everyone has a safe and fun summer.