Category: Ridgeview Community News

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Guidance for measuring windows for upcoming order

There has been some confusion about how to measure the windows. My apologies, I should have included this information in the original post. We need 3 bits of information for each window. 1. Overall window assembly size 2. Location in house 3. Type of window – casement single, casement double, casement triple, non-operating/picture. Only buildings Q-T are spec’d for hung windows on the front and side and those are hung doubles and hung triples. If your home is not in building Q-T and your windows are hung instead of casement, then you have replacement windows that do not conform to architectural specs and should be replaced to match the appearance of all the other casement style windows in the building.
Windows should be measured from the inside of the outermost casement frame/moulding on one side to the inside of the outermost casement frame/moulding on the opposite side. Please note the location of each window as if you were facing the house from the outside – as in Front/Downstairs/Left or Back/Upstairs/MIddle. Also please note whether the window is a single, double, or non-opening. Attached are photos of each of the three types with arrows representing the measurement needed. If you have a triple window, measure it the same way shown in the double.
Happy Holidays to All.
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Window order update

We’re working directly with the window manufacturer, JeldWen, to get special pricing for those that wish to purchase windows.  Fortunately, the same person that I set the program up with back in 2011 still works for JeldWen.  He has agreed to continue to work with us on special pricing.  Basically how it will work, he said he will source delivery through whichever of his Distributors agree to sell to us with the most aggressive discount and then he will give them special pricing for our order to get us an added discount.

There is additional good news.  Typically JeldWen announces a price increase that takes effect the first week of the year.  He says there has been no price increase announced for the new year.  He did say they could announce one at any time, but he is unaware of one in the pipeline and regardless, if one is announced, there is a 30 day window before price increases take effect.  Since we have already started the process, even if there is an increase, we will have adequate time to complete the order before any price increase could impact pricing quoted for the upcoming order.
That said, we have a bit of a chicken and egg situation in order to get quotes.  He needs to know what windows are needed so he can quote them, but I explained that people want to know the pricing before committing to buying windows.  He understands. 
So if you would like new windows, we need a list of the windows that you would like to have replaced.  Please provide a description of the location of each window and the size (an approximate measurement is fine).  Jason will verify the factory size prior to our placing the order.  
Please note, you are NOT making a commitment to purchase windows by letting us know what windows you would like replaced.  We just need a list for pricing purposes.  I explained to him some folks may elect not to purchase windows if the price is more than they expect.  But also please note, even prior to recent inflation, window pricing has been rapidly increasing and it’s likely future orders will reflect future increases – particularly since this could be the last window order placed through the HOA.  This will be the sixth order we’ve handled and it was originally our hope that by the fifth order, everyone would have new windows.
Please also note, that if you are going to replace windows on the front of your house, all adjacent windows should be replaced – especially in bays or bump outs – replacing one without the others would be visually unappealing.  Plus, there is no guarantee that production specs in the future will be the same, so it may be impossible to get an identical match in the future for adjacent windows.
We ask that everyone be kind and patient through this process.  We do not have staff to facilitate such extra projects so we ask everyone to understand that coordinating such an order for the entire community is very time consuming and not a service that is included in your dues.  The only requirement of the HO Association related to windows is to establish a replacement window specification* – not to source or purchase them – that is up to each individual homeowner.  Even so, we understand how difficult it can be as an individual homeowner to find a supplier and installer for the spec window themselves.  Additionally, we were made aware that in the past, owners have been quoted exorbitant prices with excessive fees for products and installations that we’ve taken upon ourselves to negotiate substantially lower pricing.  You are not under any obligation to buy windows through the Association.  You may source the officially specified windows (they must be metal clad wood, vinyl windows are not permitted) from the Distributor of your choice and arrange for installation by a contractor that is approved by Hardie for installation and arrange for an “in progress” inspection by an HOA contractor to assure the installation has been properly performed so as not to void the siding warranty.  If you choose to arrange for your own installation, you would only be obligated to the Association for the cost of the inspection by the HOA contractor.  If you purchase the windows through the HOA, that cost is included since the installation is already being performed by an HOA contractor.
Regarding installation, Jason knows the requirements to protect the Hardie warranty and has agreed to install the windows.  As before, the priority for installations will be based on the order that we receive payment for the windows.  First paid, first installed.  Based on current production guidelines, we’ve been told to expect the windows to arrive in time for installations beginning in April.  We expect this to be a large order and the installation flow will be based on Jason’s availability.  That said, it is our hope and expectation that all windows will be installed before the end of next year.
If you want to be offered pricing for your consideration, please send the window size/location for each window you would like quoted to EMAIL@RIDGEVIEW.FYI and we will send the quote including tax and installation as soon as we receive the window pricing from JeldWen.
Best wishes to you, your family and friends for a Happy Holiday season.
* Replacement spec: JeldWen Bronze, Aluminum Clad, Auralast wood, Casement style. (Buildings Q-T have a different spec).
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REMINDER: Siding Washing starting Mon 10/17-10/19 (Please remove personal items near building prior to Mon morning)

Reminder of notice sent afternoon of October 10 to the most recent email address provided on your most recently submitted Owner Contact Information form. 



Greeting All,

Clean Home Power Washing Co. is scheduled to clean the Hardie siding throughout the community Mon through Wed of next week.  

Please note that they require removal of all personal items near the building in order to perform the cleaning process.

Also please be aware that they will use your water outlet to clean the siding and pressure wash the front sidewalk in front of your home, if applicable.  Some folks have expressed concern about their water being used in the past, but this is the most economical way to do so.  We have been assured that there would be a minimal impact to your water bill. 

Please note that cleaning the siding must be performed by our approved contractor according to Hardie siding specs to assure the warranty isn’t voided by use of unapproved chemicals or cleaning methods.  Should an Owner object to the use of their water, kindly understand that the cost to obtain separate quotes for cleaning, the additional cost of bringing in water tanks and the additional costs for a separate service call to clean your siding would need to be assessed to your account.  For this reason, we have given the contractor permission to use your water outlet, absent objection, since the cost to use your water would be a small fraction of the additional costs and labor to bring in an external water source.  

Also, please be aware that pool contractors may begin work on resurfacing the pool at the same time or shortly after the siding cleaners are on site.  

Additionally, our annual inspection and roof/gutter cleaning will be performed soon, likely in mid-November by Guy Roofing.  They plan to clean the gutters after the leaves have fallen from the trees so that the gutters and downspouts will remain clean as possible until the leaves fall again next year. 

Happy Fall to All.



Below is the verbatim language from our contract with the company:

3) Water Usage: By signing this agreement, you agree to provide Clean Home Power Washing the right to use an on-site water supply as needed to complete the stated project. If an exterior water supply is required, it will be at an additional charge. It is the customer’s responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available.

5) Courtesy: While Clean Home Power Washing is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off the surface cleaned for at least 8 hours after our work is completed. This is for your safety.  This also gives the finished result and the exterior surface time to dry to ensure a desired result.

8) Removal & Replacement of Deck, Patio, Porch and Driveway Contents: Removal and replacement of grills, deck furniture, planters and any other items are the responsibility of the homeowner. Should we need to remove items from these surfaces, Clean Home Power Washing will not be responsible for any damage, breakage or for storage issues. An additional charge may be applied for time and labor devoted to the removal of these items if there are an excessive amount of items.


Alex Mills

Ridgeview Association Incorporated



 


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Siding Washing starting Mon 10/17-10/19 (Please remove personal items near building prior to Mon morning)

Greeting All,

Clean Home Power Washing Co. is scheduled to clean the Hardie siding throughout the community Mon through Wed of next week.  

Please note that they require removal of all personal items near the building in order to perform the cleaning process.

Also please be aware that they will use your water outlet to clean the siding and pressure wash the front sidewalk in front of your home, if applicable.  Some folks have expressed concern about their water being used in the past, but this is the most economical way to do so.  We have been assured that there would be a minimal impact to your water bill. 

Please note that cleaning the siding must be performed by our approved contractor according to Hardie siding specs to assure the warranty isn’t voided by use of unapproved chemicals or cleaning methods.  Should an Owner object to the use of their water, kindly understand that the cost to obtain separate quotes for cleaning, the additional cost of bringing in water tanks and the additional costs for a separate service call to clean your siding would need to be assessed to your account.  For this reason, we have given the contractor permission to use your water outlet, absent objection, since the cost to use your water would be a small fraction of the additional costs and labor to bring in an external water source.  

Also, please be aware that pool contractors may begin work on resurfacing the pool at the same time or shortly after the siding cleaners are on site.  

Additionally, our annual inspection and roof/gutter cleaning will be performed soon, likely in mid-November by Guy Roofing.  They plan to clean the gutters after the leaves have fallen from the trees so that the gutters and downspouts will remain clean as possible until the leaves fall again next year. 

Happy Fall to All.



Below is the verbatim language from our contract with the company:

3) Water Usage: By signing this agreement, you agree to provide Clean Home Power Washing the right to use an on-site water supply as needed to complete the stated project. If an exterior water supply is required, it will be at an additional charge. It is the customer’s responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available.

5) Courtesy: While Clean Home Power Washing is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off the surface cleaned for at least 8 hours after our work is completed. This is for your safety.  This also gives the finished result and the exterior surface time to dry to ensure a desired result.

8) Removal & Replacement of Deck, Patio, Porch and Driveway Contents: Removal and replacement of grills, deck furniture, planters and any other items are the responsibility of the homeowner. Should we need to remove items from these surfaces, Clean Home Power Washing will not be responsible for any damage, breakage or for storage issues. An additional charge may be applied for time and labor devoted to the removal of these items if there are an excessive amount of items.

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Terminix Inspections Friday, Oct 14. Inside home inspections required for slab homes – crawlspaces must be unlocked

Please put this date on your calendar.  Terminix has scheduled our annual termite inspections for Friday, October 14.  If you have a crawlspace under your home, then it must be unlocked so they can inspect under your home.  If you do not have a crawlspace, then someone will need to provide access to your home for the inspection.

For your protection, this inspection is required and critical – as Terminix is not obligated to honor the termite protection for your home that the Association has contracted with them.  If you have subsequent termite damage without an inspection, then you would personally be responsible for repairing the damage to the building and your home, potentially tens of thousands of dollars.

They can usually start in the morning and are done by shortly after lunch time.  They do not make appointments for specific times, but if you have further questions, you can contact Terminix directly at 704.786.5300

Ridgeview Association Incorporated



 


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Unlocked cars burglarized last night (plus note to Pet Owners)

Last night was the first time our community was canvassed by roving car burglars since we installed the Flock Safety camera at the entrance. There have been reports over the past couple of years of such activity in adjacent communities, but it seems our cameras have kept them out of our community. Apparently these burglars didn’t see the sign at the entrance. We were able to identify the vehicle from cameras on Wexford and that enabled us to match up the car with the license plate from the entrance camera. The license plate and time of entry has been reported to the Police. Apparently they dusted for some fingerprints as well.
As a reminder, the best way to prevent such activity is to keep your car door locked and not leave valuables in your vehicle that might tempt these roving burglars.
Another quick note for Pet Owners:
As a convenience to all pet owners, Ridgeview installed pet stations that we stock with special mitt bags and waste containers to make it as easy as possible to dispose of pet waste and prevent disease transmission.
Sadly, we’ve had an increasing number of complaints involving pet waste not being picked up throughout the community with frustrated owners reporting playing hopscotch around poop as well as tracking it through their homes. Community rules and County regulations require all dogs to be on leashes when outside, so that you can see when and where they are pooping and promptly pick up and dispose of your pet’s poop. Each pet’s residence in the community is contingent on these rules being followed. Pets rely on their Owners good behavior to maintain their privilege to live at Ridgeview. Don’t let your pets down. Your pets are counting on you!
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Pool Use Agreement sent via email. You must sign and accept terms to use pool: Open link, click start, complete fields, sign electronically, click Done.

The Pool Use Agreement has been sent to all Owners via email for your digital signature.  Once you have signed the document, you are registered to use the pool for the season according to the terms of the agreement.


Each Owner must sign and accept terms BEFORE residents of your household may enter the pool gate.  To do so, please click link in email, click start, complete fields, sign electronically, click Done.  Once you click Done, if there are no error messages, the webpage will indicate that you have completed the document.

The following section only applies if you have authorized tenants in your unit. These additional items must be submitted to the Association BEFORE your tenants may use the pool:

1. A copy of your HO6 insurance certificate from your Agent that indicates that your policy is ‘in force’ and names “Ridgeview Association Inc” as an “added insured.
2. A letter from your insurance agent stating that your policy fully protects the interests of the Association against both liability for acts by your Tenants, their guests and their pet as well as any damage to Ridgeview’s common property or the property of others while any of the preceding are on Ridgeview property.  This letter is required annually, to assure that the policy remains in force.  If your Agent has any question about the coverage required, they can contact us at email@ridgeview.fyi
3. Approval of pool use by tenants/authorized residents is subject to compliance with Covenants that require each executed lease and each executed lease renewal to be submitted to the Association in advance of non-owner resident occupying the property. The lease must include the phone number, emergency contact phone number, email address of the Lessee, list of all authorized residents of the condo pursuant to the lease and vehicle descriptions and tag numbers of authorized residents.  Owner accounts are subject to daily fines for non-compliance as well as failure to return pool key on demand. 

FORM SENT VIA “SIGNNOW” TO ALL OWNERS:

Pool Use Agreement 

(Important Note: Pool privileges are subject to the rules herein.
Non-compliance may result in either suspension or permanent revocation of pool use privileges.)

Key #:

Issued To (Homeowner):

Authorized Resident (if key is being provided to registered Tenant):

Address: 

RIDGEVIEW’S POOL AND GROUNDS ARE NOT MONITORED BY A LIFEGUARD OR OTHER PAID STAFF. THE POOL AND GROUNDS ARE SELF-POLICED BY PROPERTY OWNERS AND AUTHORIZED RESIDENTS.  USE OF THE POOL CONVEYS SELF-POLICING RESPONSIBILITIES.  ANYONE UNWILLING TO ACCEPT SELF-POLICING RESPONSIBILITIES WHILE WITHIN THE POOL GATES MAY NOT MAKE USE OF THE FACILITIES. INFRACTIONS COULD RESULT IN TEMPORARY OR LONG TERM CLOSURE OF THE POOL AND FACILITIES BY THE STATE OF NC, THE POOL MAINTENANCE CONTRACTOR, OR RIDGEVIEW. 

All pool keys are numbered, recorded security keys that can only be legally reproduced by the locksmith licensed to produce that key and only then with the formal request and signature of the Ridgeview Officer of Record allowed to request reproduction of a key. All keys remain the property of Ridgeview Association, Inc. and must be returned on demand. Replacement keys are $100. each. Keys are only issued to Owners of Record of a specific home and must be conveyed to new Owner upon sale of home or returned to the Association. 


Keys may not be “loaned” to any other party without written approval of an Officer of the Association.  Approval of pool use by tenants/authorized residents is subject to compliance with Covenants that require each executed lease and each executed lease renewal to be submitted to the Association in advance of non-owner resident occupying the property. The lease must include the phone number, emergency contact phone number, email address of the Lessee, list of all authorized residents of the condo pursuant to the lease and vehicle descriptions and tag numbers for authorized residents.  Owner accounts are subject to daily fines for non-compliance as well as failure to return pool key on demand. 


Only keys that are reported as lost or unrecoverable may be replaced. Once replaced, all prior keys issued to that Owner will be registered as lost and unassigned.  Keys reported as lost MUST be returned to the Association if found. No Owner may be issued more than one registered key simultaneously. 

Pool Rules 

Loss of pool privileges may occur under any of the following circumstances: 

1. Use of an unassigned key, use of a key assigned to another party or accessing the pool by any means without an assigned key may result in loss of pool privileges for both the Owner and the person improperly accessing the pool; 

2. Failure to identify oneself or present key used to access pool while within the pool gates by an authorized keyholder; 



3. Failure to follow rules as posted on or around the pool premises;

4. Failure to follow rules otherwise established by Ridgeview or the state of NC for use of pools, including, but not limited to…
a. All Children under the age of 18 within pool gate MUST be accompanied and properly SUPERVISED by authorized keyholder at all times,
b. Only authorized keyholders, their immediately family and children, and up to a maximum of 2 adult guests are permitted per Owner-occupied household.
c. Registered residents of Tenant-occupied households are permitted to use the pool but may not invite additional guests.
d. No glassware or glass containers of any kind may be brought into the pool area (bottle koozies used in the pool area may not contain glass, only metal or plastic bottles or cans are acceptable for use within the pool area). 

THE UNDERSIGNED ACCEPTS THE LIABILITY AND RESPONSIBILITY FOR POOL USE BY ANY RESIDENT OF THEIR HOME INCLUDING GUESTS AND FAMILY MEMBERS. UPON ACCEPTANCE OF A POOL KEY, THE UNDERSIGNED ACCEPTS ALL RESPONSIBILITIES THAT CONVEY WITH KEY POSSESSION, INCLUDING BUT NOT LIMITED TO AGREEMENT TO BE BOUND BY THE RULES STATED HEREIN. IF AT ANY TIME IN THE FUTURE, THE UNDERSIGNED IS UNWILLING TO BE BOUND BY THE RULES HEREIN, THE ASSIGNED KEY AS WELL AS ANY RECOVERED KEYS PREVIOUSLY ASSIGNED TO THE OWNER OR PRIOR OWNER OF SAME HOME MUST BE RETURNED TO THE ASSOCIATION.

Signature: Date:

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